At the core of our offering is a proprietary process called EFA Market Check consisting of three key service components that deliver a true end-to-end solution:

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Market Check Analysis is a compilation of survey results obtained by customer feedback aimed at ranking key customer service indicators.

Market Check Plan is prepared and presented to the CEO/PE Partner(s) proposing specific strategies and actions that address the top issues.

This plan is developed in line with a company’s business strategy and will incorporate solutions as well as monitoring suggestions.


Market Check Dashboard is designed to monitor ongoing performance of the key indicators via a live interactive dashboard.

In short, our product provides a clear understanding of a company’s needs with customized and targeted solutions aimed at improving the financial performance.

Market Check Plan and Market Check Dashboard work hand-in-hand to develop, implement, and monitor the recommended solutions